Skip to main content

How to auto print web orders in-store

You can have your WooCommerce orders printing out in-store automatically using a combination of our integration and the EposNow Online Order Printing feature.

Enable printing​

For Android tills, enable Send print commands on Android tills in Stock & orders → Orders and receipt detail, if your account has access to Integration settings. Otherwise, ask support to enable it. This command is not required for Windows tills.

Epos Now Online Order Printing must also be configured on the till. Enabling the Slynk setting alone does not set up a printer.

Here is the sequence showing how this works:

  1. Order received on your website

  2. Your website send us a webhook with the order details

  3. It is important to make sure the WordPress cron is configured correctly for this to work reliably.

  4. We process the order and create a transaction on EposNow

  5. For Android tills with print commands enabled, we send the print command after the order is created successfully

  6. The EposNow Online Order Printing picks up this command and prints out the order on your order printer

Good to know​

  1. Your order printer must be connected via Ethernet. It will not work if it is connected via USB.

  2. The online order printing must be setup on your till,

  3. EposNow support can help with this or you can use the guides from EposNow attached at the bottom of this article

  4. EposNow will determine which printer to send the items to based on the order printer setting for the product category

  6. In the example above:

  7. any products in the Drinks category are set to print out at the printers set as BAR printers

  8. any products in the Appetisers category are set to print out at the printers set as KITCHEN printers